Smokehouse BBQ

Terms of Use

Privacy Policy

We respect and are committed to protecting your privacy. We may collect personally identifiable information when you complete forms or make purchases our site. We also automatically receive and record information on our server logs from your browser including your IP address, cookie information and the page(s) you visited. We will not sell your personally identifiable information to anyone.

Security Policy

The accuracy and security of your personal information is important to us. We are concerned with the security of your personal information and are committed to taking reasonable steps to protect it from unauthorized access and use of that personal information. To that end, we put in place the appropriate physical, electronic and managerial policies and procedures to secure your personal information. 

Refund Policy

After you submit your carry-out order, we will attempt to verify your order by calling the phone number you provided or emailing you at the email address you provided. If we are able to verify your order it becomes non-refundable. You are responsible for picking up your own order. If you do not pick up your order it is still non-refundable. If we are unable to verify your order, you will be refunded your complete purchase. If your order is placed after the posted business hours, your order will not be filled and will be refunded. Refunds will be made to your credit card within 5 business days.